Membership Associate, Mackinac State Historic Parks
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About the Position
Summary
The Membership Associate supports the work of Mackinac Associates, the nonprofit friends group that supports programs at Mackinac State Historic Parks. The position will maintain an accurate database of membership and donor information and provide acknowledgement of membership dues and other donations. The position assists with member/donor event planning and implementation. This position will also assist with digital communications, including social media and website updates.
Working Conditions
The employee must have the ability to do the following activities, with or without, reasonable accommodation: Frequent lifting, carrying, transporting, loading and unloading of supplies, walking long distances and on rough terrain, frequent twisting, bending, stooping, reaching and grasping, sitting and/or standing for long periods of time, and ability to utilize ferry boat transportation to and from Mackinac Island. The employee will be required to work both indoors in an office setting and outdoors in various weather conditions.
The workstation for this position is MSHP main office in Mackinaw City. Hours worked are 40 hours a week. Primary hours for this position are 8:00 a.m. to 5:00 p.m. with occasional evening, weekend or holiday hours for events. Occasional travel to Mackinac Island for meetings and events.
Job Duties
1. Accurate data entry of membership information
2. Processing membership packets and billing reminders
3. Providing information on membership status to members and staff
4. Communicating with members in person, by phone and writing
5. Taking RSVPs for events
6. Assisting with mass mailings
7. Assisting with event planning/implementation
8. Assisting with on-site sales of memberships
9. Digital communications including social media platforms and website updates
10. Content creation, both print and digital
11. Assisting with administrative operations, such as answering phones
Requirements
1. Must be a high school graduate or equivalent (a bachelor degree is preferred)
2. Experience with databases (experience with DonorPerfect or other CRM a plus)
3. Experience with Microsoft Office Suite
4. Experience utilizing social media platforms for business purposes
5. Experience with graphic design platforms such as Adobe InDesign, Canva or other similar platforms
6. Ability to work without supervision
7. Ability to communicate effectively both verbally and in writing
8. Strong organizational skills and attention to detail
9. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
10. Ability to maintain professional confidentiality
Salary Range
How to Apply
Go to https://www.mackinacparks.com/career/membership-associate/ to apply.
Application Deadline:
About the Organization
Mackinac State Historic Parks is a family of living history museums and nature parks in northern Michigan’s Straits of Mackinac and is an independent agency housed within the Michigan Department of Natural Resources and Environment.
Its sites—which are accredited by the American Association of Museums—include Fort Mackinac, The Richard & Jane Manoogian Mackinac Art Museum, Biddle House, featuring the Mackinac Island Native American Museum, the Benjamin Blacksmith Shop, the American Fur Co. Store & Dr. Beaumont Museum, McGulpin House, and Mackinac Island State Park on Mackinac Island, and Colonial Michilimackinac, Dousman’s Mill, Old Mackinac Point Lighthouse, and Michilimackinac State Park in Mackinaw City.
Combined attendance is 1.2 million people each year. The living history sites are open daily from early May to early October.