Campaign Major Gifts Officer, John Ball Zoo

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About the Position

Summary

The Campaign Major Gifts Officer is responsible for identifying, cultivating, soliciting, and stewarding major gift donors in support of the Rising to New Heights Campaign at John Ball Zoo and for maintaining major gifts fundraising momentum following the campaign. This position manages a portfolio of prospects and donors and works closely with the Vice President of Development, campaign leadership, board members, volunteers, and consultants to achieve ambitious fundraising goals aligned with the Zoo’s strategic priorities.

Working Conditions

This is an in-office position, working out of our Goei Center office (just 1 mile down the road from the Zoo).

Job Duties

The Campaign Major Gifts Officer will be responsible for identifying, qualifying, and managing a portfolio of major gift prospects and donors—including individuals, corporations, and foundations—with a focus on securing five- and six-figure gifts and above. They will develop and execute individualized cultivation, solicitation, and stewardship strategies to effectively move donors through the major gifts pipeline, securing support for the Rising to New Heights Campaign and sustaining fundraising momentum beyond the campaign.

The Campaign Major Gifts Officer will also plan and implement multi-year major gift strategies and annual fundraising plans aligned with campaign and organizational goals, and will prepare comprehensive solicitation strategies, proposals, and briefing materials in collaboration with the Vice President of Development, campaign leadership, and consultants. They will conduct face-to-face donor meetings, tours, and engagement experiences to strengthen relationships and deepen donors’ connections to the Zoo’s mission and priorities. Working closely with board members, the campaign cabinet, senior leadership, and consultants, this position will support donor engagement and solicitation efforts.

Additionally, the Campaign Major Gifts Officer will ensure timely and meaningful stewardship of major donors through acknowledgements, impact reporting, recognition, and ongoing engagement; will maintain accurate and up-to-date donor records and documentation in the database; and will collaborate with the broader Development team to align major gifts activity with planned giving, grants, and overall campaign initiatives.

Requirements

Affinity for the mission and values of John Ball Zoo.
Bachelor’s degree in fundraising, nonprofit management, or related field
At least three years of experience in a fundraising or development role, preferably with major gifts experience the nonprofit sector, or equivalent combination of education and relevant experience
Certified Fund Raising Executive (CRFE) Certification is a plus
Strong organizational skills and attention to detail
Proficiency in Microsoft Office Suite and familiarity with donor management software
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
Collaborative team player
Ability to manage and maintain confidentiality
Excellent interpersonal, oral, and written communications skills
Flexing work hours may be needed periodically throughout the year with the ability to work some evening and/or weekend hours as required

Salary Range

$75,140 – $88,400

How to Apply

Please apply online using this link: https://hcm.paycor.com/l/r/7F0F2EA9

Application Deadline:

04/19/2026

About the Organization

At John Ball Zoo, our mission is to inspire our community to be actively engaged in the conservation of wildlife and our natural environment. John Ball Zoo has been accredited by the Association of Zoos and Aquariums since 1983 which assures excellent animal care and a dedication to conservation. As one of the top attractions in Grand Rapids, we welcome over 700,000 guests each year who are able to experience over 2,000 animals of over 230 species that represent the beautiful wildlife living in our world! We are passionate about our mission focused on education and conservation but know that our 120+ full time and 350 seasonal people guided by our core values accomplish this mission. Our core values are:
Conservation
Education
Community
Celebrate
Compassion